House rules

We want every guest to enjoy a comfortable, safe, and respectful stay. Please take a moment to review our house rules below - they help us maintain the high standards our guests value and ensure the property is always ready for the next arrival. 


General Conduct

  • Please treat the property with care and respect, as you would your own home.
  • Only registered guests are permitted to stay overnight.
  • Quiet hours are between 21:00 p.m. and 7:00 a.m. – please be mindful of neighbours and other residents.
  • Parties, events, or large gatherings are strictly not permitted.
  • The property and its contents must not be used for any unlawful or commercial purposes.

Smoking, Vaping & Candles

  • Smoking and vaping are not permitted inside the property under any circumstances.
  • A designated outdoor area may be used if available – please dispose of cigarette waste responsibly.
  • For safety reasons, candles and open flames are not allowed.

Pets

  • Pets are not allowed unless prior written approval has been granted.
  • If approved, guests are responsible for ensuring pets are well-behaved and that all areas remain clean and undamaged.

Cleanliness & Maintenance

  • Please keep the property tidy during your stay.
  • Report any damage, faults, or maintenance issues as soon as possible so we can resolve them quickly.
  • Do not move large furniture or fixtures without prior consent.
  • Before check-out, please ensure all rubbish is placed in the bins provided.

Check-In & Check-Out

  • Check-in: From 3:00 p.m. (self check-in available).
  • Check-out: By 10:00 a.m. unless otherwise agreed in advance.
  • Late check-outs may incur additional fees if not pre-arranged.

Damages & Charges

  • Any damage, missing items, or excessive cleaning required after departure may result in charges in line with our property policies.

Safety & Security

  • Please ensure all windows and doors are securely locked when leaving the property.
  • Do not share access codes or keys with anyone outside your booking party.
  • The property may have external security cameras for safety purposes, never in private areas.

Our Commitment

We work hard to provide a welcoming, well-maintained space for every guest. Following these simple rules helps us continue offering a great experience for all visitors — and we truly appreciate your cooperation.